Warranty Terms and Conditions
Registration: Register your device at https://warranty.elite.sk-robot.com/pl/login within 30 days of the purchase date to receive a 36-month warranty.Without registration, the standard warranty period is 24 months.Battery Warranty: The battery is covered by a 12-month warranty.Regardless of whether the product is registered online.
Warranty Terms and Conditions
1. The warranty is provided by Cedrus Joint Stock Company for a period of 24 months from the date of sale for consumer purchases or for 12 months from the date of sale in other cases.Warranty
covers goods/equipment purchased on the territory of the Republic of Poland.The rights under this warranty do not cover other claims related to damage
goods/equipment and claims for lost profits or incurred costs resulting from damage to the goods/equipment.
2. For extended warranties offered by certain manufacturers that exceed 24 months, annual service inspections are required (as noted in the warranty card):
- Weibang lawn mowers: 60 months,
- Cedrus, Cedrus C-TRAC, and Cedrus C-TRAC zero-turn mowers, Simplicity 36 months,
- power tools: 36 months,
- Loncin engines and equipment sold by Cedrus: 36 months,
- Rato motors and equipment sold by Cedrus for 36 months,
- Cedrus generators: 36 months,
- Ariens zero-turn mowers: Edge series—24 months or 150 hours; Ikon Xd—36 months or 300 hours; Apex—48 months or 500 hours (whichever comes first),
- ferris tractors 24 months unlimited hours, 48 months or 500 hours (whichever comes first).Drive belts, tires, brake pads, batteries, and blades are covered
are guaranteed for 90 days.The 2-belt drive system used in the IS 6200, ISX 3300, IS 3200Z, ISX 2200, IS 2100Z, and ISX 800 is covered by a warranty for a period of 36 months or 300 hours
(warranty covers in the first year parts and labor, in the second and third year only parts).Coilover shock absorbers and all suspension components are covered by the warranty
60 months with no limit on the number of hours.
Knife drive belts on FW35, FM35, SRSZ1 models are warranted for 12 months or 100 hours.
- Pubert tillers with a Honda engine: 60 months,
- Cedrus brush cutters with a Kawasaki engine: 36 months,
- Wiper robotic lawn mowers: Trekker series—72 months (notes in the Wiper service app),
- C-MOW robotic lawn mowers, Sunseeker X 36 months,
- jonco D16, R13 shredders 36 months commercial purchase, 60 months consumer purchase.
3. For devices with an extended warranty from certain manufacturers, the warranty on motors (manufacturer's warranty), gearboxes, and the paint finish is 24 months from the date of purchase by a consumer or
12 months in other cases.
4. "Warranty repair" refers to specialized work intended to remedy a physical defect covered by the warranty..
5. The following are not covered by the warranty:
a) parts subject to normal wear and tear:
- cutting system components (guides, chains, adapters, blades, wheels, discs, drill bits, augers, grinding wheels, component holders),
- cables: starter, drive, brake, adjustment,
- rubber components (covers, shock absorbers, control O-rings),
- drive components (clutch drums, clutches, drive sprockets, chains, drive shafts, pulleys, V-belts and toothed belts, equipment drive wheels),
- air, oil, fuel, water, and hydraulic fluid filters,
- spark plugs, ignition wires, springs, shock absorbers, bearings, bushings, diaphragms, carburetor jets and valves,
- electrical, fuel lines, injectors, brushes, brushstops, fuses, light bulbs, manual and electric starters, safety bolts, chocks.
b) damage resulting from the use of oils other than those recommended by Cedrus Joint Stock Company and the manufacturer (applies to 2-stroke as well as 4-stroke engines).
(c) damage caused by the use of fuel, low-quality mixture.
(d) damage to machinery and parts resulting from repairs outside the service network of Cedrus Spółka Akcyjna.
(e) mechanical, thermal, chemical, corrosive and all other damage caused by an act or omission by the User.
f) damage caused by natural partial or complete wear and tear in accordance with the characteristics or intended use of the equipment.
(g) damage caused by failure to follow the manufacturer's recommendations from the operating instructions and service messages.
(h) damage resulting from:
- modifications, repairs, and design changes made by the User,
- improper installation, assembly, or use, or failure to follow the instructions, or failure to take proper care of the equipment (use of non-genuine replacement parts and accessories),
- transportation.
(i) damage caused by the use of parts, accessories or cutting system other than original parts.
(j) intentional damage to equipment.
(k) maintenance activities, cleaning, service inspections, adjustments, installation, operation, replacement of consumables.
(l) damage caused by lightning, fortuitous events, accidents or natural disasters.
6. Batteries in power tools are guaranteed for a period of 6 months.The warranty for other batteries is 24 months for consumer purchases or 12 months for all other purchases
cases.
7. Repairs and inspections of the equipment should be carried out in the service network of Cedrus Joint Stock Company.
8. The warranty for the parts used in the repair of the so-called "inserted parts" is given for a period of 6 months.
9. The advertiser has the right to exchange the product/device for a new one if an Authorized Service Center confirms in writing that it is impossible to repair the defect or
economically unjustified.
10. The complainant should deliver the goods/device to the Authorized Service Center.The product/device being returned should be complete and in the same condition as it was at the time
damages.It should also be in appropriately secure packaging.
11. The Authorized Service Provider is obliged to consider the complaint within 14 days from the day the Complainant delivers the goods/device.If recognized as Authorized
The service is obliged to perform its duties within 30 days.
12. The warranty card must be properly filled out.The rights under the warranty may be exercised only after the User presents a valid
warranty card and proof of purchase.Unauthorized changes to the warranty card or performing repairs on your own will void the warranty.
13. In the case of a warranty for rechargeable devices, the serial numbers of all components of the set must be entered in the warranty card.
14. Goods, equipment and engines purchased for rental or hire are warranted for a period of 6 months.
I consent to the processing of my personal data in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018.Act of 2018, No..1,000) and as described in the fault report
Sunseeker Warranty - Terms and Conditions
Ensure uncompromising security.Learn about the details of Sunseeker's warranty and see for yourself why thousands of users choose the Sunseeker brand as a guarantee of reliable performance for many seasons.
Scope of Coverage for Sunseeker Products
TheSunseeker Limited Warranty provides protection against manufacturing and material defects in the device and its components.This applies to products used under normal operating conditions.If a defect is detected, the manufacturer (Sunseeker) or its authorized service center will repair the unit or replace the defective parts with new ones.
Sunseeker Warranty Period
- Standard warranty: 24 months from the date of purchase.
- Extended Warranty (36 months): To extend your coverage to 3 years, please register your product on the warranty website.elite.sk-robot.com/pl within 30 days of the date of purchase (for theSunseeker Elite series: ) and https://warranty.tech.sk-robot.com/pl (for the S and V series).
- Batteries: They are covered by a fixed 24-month warranty period (which cannot be extended).
Conditions for Maintaining the Sunseeker Warranty
To maintain your right to free repairs, please follow these guidelines:
- Proper Use: The device must be used for its intended purpose.Any modifications, neglect, or attempts at repair at unauthorized service centers will void the warranty.
- Genuine Parts: Use only accessories and replacement parts approved by Sunseeker.
- Frost protection: When temperatures drop below 0°C, the device and its battery must be stored indoors.
- Cleanliness: Do not clean the equipment with high-pressure washers.
What the warranty does not cover?
The warranty does not cover defects resulting from:
- Normal wear and tear on consumable parts (e.g., cutting blades).
- Mechanical damage caused by foreign objects or accidents.
- Overloading the equipment or improper maintenance.
How to File a Complaint?
To file a claim, you must provide valid proof of purchase (a receipt or invoice) that shows the date and place of the transaction.Warranty repairs do not extend the original warranty period—it continues from the date of the original purchase.
This warranty is a voluntary offer by the manufacturer and does not limit the consumer's statutory rights under the warranty.
