Is the Easy Protect Extended Warranty Worth It?
Easy Protect - Product Information
What is EasyProtect®??
EasyProtect® is an extension of the standard manufacturer's warranty that ensures worry-free use of your equipment for longer— up to 36 months after the basic warranty expires.The program is intended for individual users, businesses, and institutions.
Why you should?
· repair or replacement of equipment at no additional cost to the customer
· a convenient door-to-door service, and for larger devices, onsite service (directly at the place of use)
· Service provided exclusively at authorized service centers, which guarantees the highest quality
· if the repair cost exceeds the value of the equipment, a new unit is provided
· one-time fee—no hidden costs or recurring charges
· simple, transparent structure—this isn’t insurance, so the typical exclusions and complicated provisions don’t apply
Key Operating Principles
· Coverage can be purchased within 90 days of the date of purchase of the equipment
· covers malfunctions not caused by the user, such as technical defects or internal damage
· the scope of coverage corresponds to the manufacturer's warranty
· The warranty is tied to the device, not the person—it can be transferred when the device is sold
· The repair request process is simple and fast—no unnecessary paperwork, letters, or explanations
· the coverage amount is equal to the full gross value of the device
Benefits for Businesses
· 23% VAT invoice—tax is deductible, which reduces costs
· lower actual cost of protection compared to insurance or post-warranty repairs
· Seamless B2B service—fast and flexible service delivery for businesses
What devices is EasyProtect® compatible with??
Ewimax EasyProtect® covers most machines and devices, whether for individual customers, institutional clients, or businesses.This warranty applies to devices covered by a manufacturer's warranty valid for 12 to 60 months.
Security Certificate
After purchasing EasyProtect®, the customer will receive a personalized protection certificate via email within a few business days (once the payment has been processed)..For cash-on-delivery orders, the certificate will be sent after the package is received.
How to Report a Malfunction?
The process of reporting a defect is quick and hassle-free—no hotlines, long forms, or unnecessary paperwork.
1. Visit the website: easyprotect.pl/report-a-malfunction
2. Fill out this short form—enter your certificate number, the device's serial number, and describe the problem
3. You will receive a response with instructions on how to ship the equipment to the service center (a courier will come to pick up the device)
4. After repair, the equipment will be shipped back to your address—all covered by EasyProtect®
If the device was purchased from Ewimax and is covered by EasyProtect®, service requests are handled with the highest priority—including by our service team.
Frequently Asked Questions:
Is EasyProtect® is insurance??
NO, Extended EasyProtect Service Coverage® is not insurance, but rather service protection provided under terms identical to the basic warranty for your equipment.
When purchasing equipment for my business, can I also purchase the EasyProtect extended service protection plan®?
Of course, YES, extended EasyProtect service coverage® has no restrictions in this regard, and furthermore, the EasyProtect® is subject to a 23% VAT rate.
Is it possible to extend EasyProtect service coverage for every type of equipment?®?
Extended EasyProtect Service Coverage® can be applied to any computer equipment, consumer electronics, or home appliances provided they have at least one year of basic warranty coverage and were purchased by you no more than 90 days ago.
How can I report a hardware malfunction??
You can report equipment malfunctions using the intuitive trouble ticket form at or by calling the hotline
Hotline for calls from cell phones: 881 009 019
Hotline for calls from landlines: 801 009 419
info@easyprotect.pl
In the event of a malfunction, how long does it take to service or repair the equipment??
The Customer Service Department’s response time to a hardware failure report is just 24 hours (business days only), and we aim to complete the repair within 14 business days (depending on the availability of components)..This period may be extended for reasons beyond the Guarantor's control.
Does the EasyProtect warranty® cover door-to-door service??
For equipment that can be easily shipped, the equipment to be serviced is picked up by a courier on the agreed-upon date; for large-size equipment, repairs are performed on-site (at the customer’s location)..
How can I place an order to extend my Easy Protect warranty??
Please select a product from the website and add it to your cart. A banner will appear with a comparison table of warranty options to choose from. Please select the option that’s right for you, check the box, and then click one of the buttons: “Proceed to Cart” or “Continue Shopping” ,
After selecting the option, go to the shopping cart at . The product, along with the selected warranty, will be added to your shopping cart..The system will calculate the amount for the selected warranty and the product discount; the system calculates an approximate amount, and the actual amount will be adjusted in the order by a Consultant in accordance with the table below.A discount of 1% (for a 4-year renewal) or 2% (for a 5-year renewal) on the selected product in your cart is applied automatically.